Phantom, the leading Solana and multi-chain web3 wallet, experienced significant downtime today due to what SolanaFloor described as a major backend incident. The disruption comes at a particularly inopportune time as users attempt to claim tokens from the highly anticipated GRASS airdrop.
Users reported seeing inaccurate account balances, though Phantom officials quickly assured that funds remain secure. While the browser extension and mobile app continue to function, the company acknowledged an “ongoing incident” through their status page, marking it as a “major issue.”
“We’re currently experiencing an uptime incident and some services may be temporarily disrupted,” Phantom announced on X. The company advised users requiring urgent transactions to proceed despite simulation errors by using decentralized applications (dapps).
The timing is particularly problematic as the Solana ecosystem prepares for the GRASS token airdrop, which plans to distribute 10% of its total token supply to eligible users.
This outage adds to a series of technical difficulties Phantom has faced throughout 2024. Previous incidents include token balance update delays in February and account balance display issues in August, followed by temporary website disruptions.
